Approach them when you think they will be free to write a review. It’s a good idea to request a review just after someone has purchased from you. It’s a good idea to include a link to your business profile to make it easier for customers.Ĭonsider your timing carefully-don’t wait until weeks after a customer has bought from you, or you may have slipped from their mind.
Then ask customers if they would mind leaving you a review on Google. The first thing to focus on is providing excellent service so that you have happy customers. This may get you a penalty.Ĭustomers are usually only driven to write a review if they have had a negative experience this means obtaining lots of great reviews isn't something you can leave to chance. Try to include a few keywords and phrases relevant to your business, but don’t overstuff it with keywords or use ones that are not relevant. You can add photos and a description of your business.
Once it has been verified, you’ll be able to make changes to your profile.
Google will then need to verify your business. This will take you into the claim area for a Google Business Profile. Click on the “Own this Business?” button. Do a Google search for your business’s name. Once you claim and optimize your business profile it will be easier for people to find you and leave reviews. Chances are, if you have been around for a few years, you will already appear in Google Maps and local searches-you may even already have some reviews. The first thing to do is to claim your Google Business Profile. How to get and respond to Google reviews 1. If you notice recurring customer service issues or other complaints, you can rectify them to improve your customer experience. It’s important to monitor your reviews regularly. People trust Google, so they trust reviews found on your Google Business Profile. Feedback from customers helps you understand how your business is perceived by others and pinpoint areas for improvement. They allow you to receive essential feedback on your company. If you have 4 or 5 stars, this will result in more people clicking on your business listing. The star rating based on your average rating appears under your company name in your Google Business Profile. Google’s algorithm is dedicated to giving searchers the most relevant results, so having good reviews will improve your ranking. As a result, good reviews improve your relevance. 
If Google sees that you have good reviews, your website will be ranked higher in search engine results because Google can see you are popular and offer customers a good experience.
They are beneficial for search engine optimization. People are more likely to visit your website or your business if they see good reviews. They raise the profile of your business online.
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